Zender v3.9.4

Pinned 11/04/2025 10:38

Hello, Dear Customers! 🎉

We are thrilled to announce the release of Zender v3.9.4, which introduces the new android gateway app!

New Android Gateway App

Our team have completely re-written the android app. It is now a pure native app for android built using Kotlin. As you might not know, the old app was built on top of Cordova which made it impossible to implement some needed features.
The app can now "actually" run in the background, we have carefully implemented the app on how it interacts with the Android operating system.
The app can now report delivery status, the sent sms will not just show "SMS_SENT" in the code field. It might also contain the following: SMS_FAILED, SMS_DELIVERED, DELIVERY_FAILED, DELIVERY_PENDING, DELIVERY_UNKNOWN, UNKNOWN_ERROR
It is now required to make the app as default sms app. This is to make sure that every features like delivery reporting is properly handled by the app.

Warning! You are not allowed to view this text.

Update Instructions

Your zender must be on v3.9.3 for this update!

1. Download the update zip file from here:

You do not have access to download files from our server

2. Go to admin panel. Find the SYSTEM block then click the UPDATE button.

3. Select the update.zip file you downloaded from the first step then submit.

4. Click the clear Cache button in the admin panel.

5. Update your gateway app, please follow the new app builder documentation here: https://bit.ly/42seyh9

If you don't see the Zender panel in the sidebar, please logout from the customer dashboard then login again to refresh your session.

6. Update your WhatsApp server the same way when you install it, replacing existing storage files. (Make sure that your WhatsApp server is stopped before you update)

7. Update your languages, you can get the new language strings from here: https://github.com/titansys/zender-languages

8. All done.

Changelog v3.9.4

New android gateway app
Dropped the useless limit feature of the gateway app
Added the ability to disable auto marking as read of WhatsApp conversation. You will need to use the new flag for this, please read this: https://support.titansystems.ph/hc/articles/9/24/10/introduction#terminal-flags

Changelogs / Zender

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Comments 38

Offline

rehmat727

rehmat727 [Customers] 11 April 2025 15:00

+1

By disabling auto read, the system will still be able to retrieve the received messages?

Complaint
1. Offline
  
  norielle
  
  norielle [Engineers] 11 April 2025 15:03
  
  0
  
  Yes, but please be aware that the risk of getting banned by META is really high when auto read is disabled.
  
  Complaint
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    riteshmehtaguj
    
    riteshmehtaguj [Customers] 12 April 2025 20:39
    
    0
    
    Hi
    Can you explain why META get it banned ? I understand autoread parameter will disabled read messages in zender panel, but in user's device messages are getting read. so what is the reason for bann ?
    Please explain
    
    Complaint
Offline

mushlehsabbir

mushlehsabbir [Customers] 11 April 2025 15:30

0

When I click this:

https://dashboard.titansystems.ph/zender/gateway

its auto-redirect me https://dashboard.titansystems.ph/customers/purchases
I'm not able to understand the process of upgrading app new build after reading this also. https://support.titansystems.ph/hc/articles/9/12/9/gateway-app-builder

--------------------
Mushleh

Complaint
1. Offline
  
  norielle
  
  norielle [Engineers] 11 April 2025 15:33
  
  0
  
  There is a new panel in the sidebar for Zender.
  If you are unable to see this part, please logout from the dashboard then login again.
  
  Complaint
  1. Offline
    
    mushlehsabbir
    
    mushlehsabbir [Customers] 12 April 2025 05:24
    
    0
    
    After Build and everthing, when I about to login or scaning QR code, it said failed to create device .
    
    --------------------
    Mushleh
    
    Complaint
Offline

spidometrs

spidometrs [Customers] 11 April 2025 22:04

0

Hello!
When creating an application, I get a mistake of the name of the domain name Zender.
But the name is correct, see screenshots.

Complaint
1. Offline
  
  norielle
  
  norielle [Engineers] 12 April 2025 02:09
  
  0
  
  Currently. The "Zender Domains" is not linked with the app builder. It seems that our system wasn't able to ping your site because of a firewall.
  Please create a ticket in the support center regarding your site information.
  
  Complaint
  1. Offline
    
    spidometrs
    
    spidometrs [Customers] 12 April 2025 03:59
    
    0
    
    I want to enter the support center, through the Envato account, but I get a 500 mistake.
    
    Complaint
    1. Offline
      
      norielle
      
      norielle [Engineers] 13 April 2025 22:22
      
      0
      
      Please try in incognito mode.
      
      Complaint
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JFOC

JFOC [Customers] 12 April 2025 06:59

0

looks like the new native android apps having many limitation, how if we want rebuild the apk with the older version (cordova) ?

Complaint
1. Offline
  
  norielle
  
  norielle [Engineers] 13 April 2025 16:02
  
  0
  
  No limitations have been noted in this changelog. Transitioning to a native development path has proven to be one of our best decisions, offering significantly improved performance and a more maintainable codebase.
  
  Continued use of Cordova would have hindered further improvements to Zender. As of this version, Cordova support has been officially discontinued. The Cordova-based app can no longer be built.
  
  Complaint
Offline

nezam05

nezam05 [Customers] 12 April 2025 14:41

+1

6. Update your WhatsApp server the same way when you install it, replacing existing storage files. (Make sure that your WhatsApp server is stopped before you update)
Deleting storage folder disconnects all WA accounts. How to avoid this?
New Android app is sending sms on my Android Pie device, but zender is showing queue, not updating sms status. Also app log is showing no clue, it only shows notification related logs.

Complaint
1. Offline
  
  norielle
  
  norielle [Engineers] 12 April 2025 15:01
  
  0
  
  You don't need to delete the storage folder. The install command will not delete it.
  Regarding the app, please note that the new gateway app is currently at initial stage, these bugs will gradually be fixed in the following days.
  Please create a ticket in the support center and send us relevant details including the error logs from the system/storage/temporary/ folder.
  
  Complaint
  1. Offline
    
    nezam05
    
    nezam05 [Customers] 13 April 2025 14:50
    
    0
    
    system/storage/temporary/
    is it from the phone? cant find any folder like this. device: Redmi S2
    
    Complaint
Offline

indrapal

indrapal [Customers] 12 April 2025 15:49

0

When I am installing apk file then its showing error "App not installed"

Complaint
1. Offline
  
  norielle
  
  norielle [Engineers] 12 April 2025 15:50
  
  0
  
  Uninstall the old apk from the device.
  
  Complaint
  1. Offline
    
    indrapal
    
    indrapal [Customers] 12 April 2025 15:52
    
    0
    
    We dont have any old apk installed, it shows "App Blocked to protect your device" popup which is basically google play protect popup and apk does not installed
    
    Complaint
    1. Offline
      
      norielle
      
      norielle [Engineers] 12 April 2025 15:58
      
      0
      
      You will have to disable play protect to get pass that. The reason why play protect is showing that is because of the SMS permissions, the new gateway app have permissions targeted to provide efficient sending of messages. The app also has MMS feature inside it but we did not integrated it yet to Zender.
      We will try to do some tests to see what permission is triggering the warning.
      
      Complaint
      1. Offline
        
        indrapal
        
        indrapal [Customers] 12 April 2025 16:01
        
        0
        
        We are using Xioami Device and seems there is no option to turn off Google Play Protection also we can not tell users to do this to use our gateway app, seems if we have realsed version of app then we will have a option to proceed to install app in google play protect popup.
        
        Complaint
        
        Offline
        
        norielle
        
        norielle [Engineers] 12 April 2025 16:08
        
        0
        
        We think the warning is because of the RECEIVE_SMS permission. Unfortunately, if we remove this permission, the gateway app will not be able to track delivery status of messages.
        We might add a help window in the add device form for users to understand why this is happening.
        The user can temporarily disable play protect then re-enable it after installing the apk.
        
        Complaint
        
        Offline
        
        indrapal
        
        indrapal [Customers] 12 April 2025 16:34
        
        0
        
        Just for suggestion, if you build apk as released apk then even if the play protect enabled then also we will get a option "Proceed to install" and by clicking on this option we can install apk
        
        Complaint
        
        Offline
        
        norielle
        
        norielle [Engineers] 12 April 2025 16:41
        
        0
        
        Unfortunately, it's not possible to control the play protect warnings. There are no Android SDK features that allows to bypass it.
        
        Complaint
        
        Offline
        
        indrapal
        
        indrapal [Customers] 12 April 2025 16:44
        
        0
        
        Okay hope we will get some improved version of gateway app soon as current version of gatway app is not usefull due to this play protect as users are unable to install it and its hard to tell every user to disable play protect service.
        
        Complaint
        
        Offline
        
        S_Solution
        
        S_Solution [Premium Sponsors] 12 April 2025 17:15
        
        0
        
        No need to disable Google Play Protect and then re-enable it. Just install the app without scanning
        
        The app is working fine with me, but I notice that after making the gateway app as the default SMS app, I can't use the SMS app itself (not the gateway app) to send messages as the typing box become disable and not clickable and there is no option to send message using gateway app or view messages and conversations. (I'm using Samsung)
        
        Complaint
        
        Offline
        
        norielle
        
        norielle [Engineers] 13 April 2025 22:31
        
        0
        
        You cannot use the built-in SMS app because the gateway app will now be the "default" sms app itself. We did this requirement to ensure reliable message delivery and background priority. We might change this in a future version but for now, our priority is to make the new gateway app fully functional and bug free.
        
        Complaint
Offline

indrapal

indrapal [Customers] 12 April 2025 21:12

0

Quote: S_Solution
No need to disable Google Play Protect and then re-enable it. Just install the app without scanning

The app is working fine with me, but I notice that after making the gateway app as the default SMS app, I can't use the SMS app itself (not the gateway app) to send messages as the typing box become disable and not clickable and there is no option to send message using gateway app or view messages and conversations. (I'm using Samsung)

In our case it's not available

Complaint
Offline

spidometrs

spidometrs [Customers] 13 April 2025 20:27

0

QR-Code does not contain the full name of the application file.

Complaint
1. Offline
  
  norielle
  
  norielle [Engineers] 13 April 2025 22:34
  
  0
  
  That's how it is in the latest update.
  
  Complaint
  1. Offline
    
    spidometrs
    
    spidometrs [Customers] 14 April 2025 04:18
    
    0
    
    It is not possible to download the application through the QR-Code link.
    He throws the control panel to the page.
    
    Complaint
Offline

mushlehsabbir

mushlehsabbir [Customers] 13 April 2025 23:14

0

It's said failed to create device.

--------------------
Mushleh

Complaint
1. Offline
  
  norielle
  
  norielle [Engineers] 13 April 2025 23:57
  
  0
  
  Please create a ticket in the support center.
  
  Complaint
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Sergiozaninotti

Sergiozaninotti [Customers] 14 April 2025 22:01

0

Hello! The new version v3.9.4 has a bug when connecting the WhatsApp account, the bug is in the binary. I had already commented on the day of the update…
It is only giving the connection refused error
LOG:

WHATSAPP SERVER IS RUNNING (v3.9.4)
Please make sure that the server is accessible from the internet.
Server URL: http://0.0.0.0
Server Port: 7001
MAIN LOG
Create Account QRCode [5293028330076359]
Payload: {
"system_token": "3c7b81a5152a57ec4b93a5614c78122eb807254ac8a785dcc587df1851238a5a",
"site_unique": "315c3fc348384beca63fe3057f1285730413eee3",
"site_url": "http://127.0.0.1:7080",
"api_token": "none",
"wsid": "1",
"unique": "1744642929c4ca4238a0b923820dcc509a6f75849b67fd2371e8920",
"uid": "1",
"hash": "c4ca4238a0b923820dcc509a6f75849b",
"os": "teste"
}
Timestamp: Mon Apr 14 2025 15:02:09 GMT+0000 (Coordinated Universal Time)
MAIN LOG
Account Link [1318252411413986]
Payload: {
"message": "connect ECONNREFUSED 127.0.0.1:7080",
"name": "Error",
"stack": "Error: connect ECONNREFUSED 127.0.0.1:7080\n at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1611:16)",
"config": {
"transitional": {
"silentJSONParsing": true,
"forcedJSONParsing": true,
"clarifyTimeoutError": false
},
"transformRequest": [
null
],
"transformResponse": [
null
],
"timeout": 0,
"xsrfCookieName": "XSRF-TOKEN",
"xsrfHeaderName": "X-XSRF-TOKEN",
"maxContentLength": -1,
"maxBodyLength": -1,
"env": {},
"headers": {
"Accept": "application/json, text/plain, */*",
"User-Agent": "axios/0.27.2"
},
"params": {
"system_token": "3c7b81a5152a57ec4b93a5614c78122eb807254ac8a785dcc587df1851238a5a",
"api_token": "none",
"wsid": "1",
"uid": "1",
"wid": "55479999999:[email protected]",
"unique": "1744642929c4ca4238a0b923820dcc509a6f75849b67fd2371e8920"
},
"method": "get",
"url": "http://127.0.0.1:7080/whatsapp/link/success"
},
"code": "ECONNREFUSED",
"status": null
}
Timestamp: Mon Apr 14 2025 15:02:21 GMT+0000 (Coordinated Universal Time)
MAIN LOG
Worker Started [5921778411810924]
Payload: {
"type": "sender",
"unique": "1744642929c4ca4238a0b923820dcc509a6f75849b67fd2371e8920"
}
Timestamp: Mon Apr 14 2025 15:02:21 GMT+0000 (Coordinated Universal Time)

Complaint
1. Offline
  
  norielle
  
  norielle [Engineers] 15 April 2025 03:26
  
  0
  
  That's not a bug. Your Zender url: http://127.0.0.1:7080 is unreachable by the binary.
  
  Complaint
  1. Offline
    
    Sergiozaninotti
    
    Sergiozaninotti [Customers] 15 April 2025 03:37
    
    0
    
    Why is it not accessible?
    I have an old version of the platform running in production, and I want to replace it with the new version, so I am testing the new version in a local environment...
    Is there any blocking because I already have this old version running in production, or is it because of the local environment? SSL?
    
    Complaint
    1. Offline
      
      norielle
      
      norielle [Engineers] 15 April 2025 06:07
      
      0
      
      Please create a ticket in the support center for further assistance.
      
      Complaint
Offline

waheedwr1

waheedwr1 [Customers] 15 April 2025 02:55

0

Hello , New Android App works good on Samsung S9 and S10
I have tested

Complaint
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aburicadabra

aburicadabra [Customers] 15 April 2025 20:43

0
Battery optimization request is stuck in a loop – even after selecting “Unrestricted”, the app keeps asking again. If we press “Later”, the request reappears repeatedly, which makes the app frustrating to use.
The app name is incorrect – although we set the name as “MyApp” before building, the installed app appears as “Messages” on the device, which is confusing for users.
Complaint

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