Zender v3.9

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Hello, Dear Customers! 🎉

We are thrilled to announce the release of Zender v3.9, packed with exciting features, key improvements, and some much-needed fixes. This update focuses on making your experience smarter, safer, and more efficient than ever before.

What’s New?

  • Smarter Communication with AI Integration

    Zender now features AI-powered autoreplies that support multiple AI models, including OpenAI, GeminiAI, and ClaudeAI. This ensures a flexible, context-aware system with advanced memory mechanisms and automatic conversation summarization to save tokens, making customer interactions smoother and more effective.

    Additionally, Zender supports vision features—send images, and the AI will respond! Audio transcriptions are also supported when using OpenAI, allowing the AI to respond to your voice for a seamless and interactive experience.

  • AI Plugins

    Create custom plugins for the AI and make a powerful automated messaging experience for your clients. Imagine an automated Shopify store powered using WhatsApp/SMS and AI!

  • Enhanced Content Moderation
    Protect your platform with our new content moderation system powered by OpenAI's moderation model—free of charge. You can enable this in the system settings.

  • Improved Security
    We’ve separated admin API key from the system token to ensure your data remains secure. This change enhances system safety and makes admin API management more robust.

  • Streamlined API Documentation
    The API documentations has been revamped for clarity and ease of use. With newly added code samples for both user and admin APIs, getting started has never been easier.

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Update Instructions

Your zender must be on v3.8.12-fix-10 for this update!

BEFORE YOU PROCEED
Please make sure that you are already using PHP 8.3 or later before updating to this version! The system will now enforce php version compatible with Zender. Please always verify your current Zender version before you update! You must not skip versions!

1. Download the update zip file from here:

You do not have access to download files from our server

2. Go to admin panel. Find the SYSTEM block then click the UPDATE button.

3. Select the update.zip file you downloaded from the first step then submit.

WARNING
Do not close or reload the page while the update is on-going! This update contains changes in the vendor folder and it's normal that it will take some time to complete. During our tests, it took about 10 minutes to complete the update. If you get issues because of improper update, we will not provide customer support.

4. After that, go to admin panel again. Click the THEME button and re-save the theme settings.

5. Update your WhatsApp server the same way when you install it, replacing existing storage files. (Make sure that your WhatsApp server is stopped before you update)   

6. Update your languages, you can get the new language strings from here: https://github.com/titansys/zender-languages  

7. In the SYSTEM settings, please regenerate the token for the Admin API.

8. Click the clear Cache button in the admin panel.

9. All done. 

Changelog v3.9

  • Refactors

    • Removed "zender." tags from modal togglers for cleaner code.
    • Eliminated unnecessary namespace constants to streamline code organization.
    • Overhauled the language system to improve functionality and maintainability.
    • Removed "zender" strings from system scripts and controllers for consistency.
  • Fixes

    • Resolved issues with database columns to ensure proper functionality.
    • Disabled dark theme on the API documentation page for better usability.
    • Fixed RTL (Right-to-Left) issues in the API docs by disabling RTL mode when viewing them.
    • Corrected language string issues to enhance localization support.
    • Fixed incorrect sent and received counts in the user overview page for accurate data representation.
  • Features

    • Admin API enhancements:
      • Create endpoints now return the ID of the created database row.
      • Admin API key is now separated from the system token (BREAKING CHANGE).
    • AI integration for autoreplies:
      • Context-aware with memory and automatic conversation summarization for token optimization.
    • Content moderation using OpenAI's moderation model, offered free of charge.
    • API documentation improvements:
      • Added code samples for user and admin APIs.
      • Enhanced documentation for better clarity and guidance.
  • Chores

    • Dropped the widgets feature from the system to simplify codebase and focus on essential functionalities.
  • 972

Comments 41

  1. Offline
    freefugga [Customers] 6 January 2025 01:50
    0

    Need better colors in code samples in API Documentation. These colors are really hard to see.

    1. Offline
      freefugga [Customers] 6 January 2025 01:54
      0

      #283e59 color hex code

      this particular color is really hard to see in the documentation. Please change it :)

  2. Offline
    solotron [Customers] 6 January 2025 01:52
    0

    Will this work on Woocommerce site. 

  3. Offline
    yekiasabani [Customers] 6 January 2025 03:15
    0

    Hi dear team

    Please add support for WhatsApp Channels also we need to be able to send chats to channels 


    thanks and regards

  4. Offline
    norielle [Engineers] 6 January 2025 04:50
    0
  5. Offline
    salehetdin [Customers] 6 January 2025 08:28
    0

    Hi. Thanks for update. Please add some tools for edit front page.


    Thank you


    Regards.

  6. Offline
    titan_kdk2 [Customers] 6 January 2025 10:47
    0

    hello i still don't understand the ai feature.

    i have added the chatgpt 4o apikey, but the bot doesn't respond

    1. Offline
      norielle [Engineers] 6 January 2025 10:55
      0

      You need to create an autoreply for that.

      1. Offline
        titan_kdk2 [Customers] 6 January 2025 19:19
        0

        btw why some don't support chat ai? I use 2 different accounts 1 wa meta verification, 1 not and the meta verification one doesn't send ai, is there something wrong?

        1. Offline
          norielle [Engineers] 6 January 2025 19:23
          0

          Please don't use the comment section for support. Create a ticket.

  7. Offline
    titan_kdk2 [Customers] 6 January 2025 12:59
    0

    Btw thnks for update, your the best

  8. Online Offline
    mmassri92 [Customers] 7 January 2025 06:33
    0

    Dear Support team,

    First, I want to thank you for providing such a valuable product. I appreciate the effort and attention to detail you've put into Zender, and it's been very helpful for our needs.

    However, I’ve noticed a potential issue that I’d like to bring to your attention. Within the dashboard, when using the inspect tool in a browser, elements like the developer's name, the product name (Zender), or "Titan" are visible in the code. This could potentially expose information to competitors or unauthorized parties, which might not be ideal for users who value discretion in their platform branding.

    Would you be able to provide a solution or workaround to address this? Perhaps an update or guideline to hide or obfuscate these identifiers in the frontend code? Resolving this would enhance the product’s appeal, especially for users like us who rely on this platform in competitive markets.

    Thank you in advance for your understanding and support. I look forward to your thoughts on this matter.

    Best regards,

    1. Offline
      spidometrs [Customers] 7 January 2025 10:42
      0

      File \system\storage\temporary\device.html also has many words Zender.

      1. Offline
        norielle [Engineers] 7 January 2025 14:38
        0

        This is the template file of the android app.

    2. Offline
      norielle [Engineers] 7 January 2025 14:37
      0

      If you took some time to read the changelog, you wouldn't post this comment. 

  9. Offline
    enricofischer1973 [Customers] 7 January 2025 06:45
    0

    Hi,

    I can't save pages. The language files do not fit. Some things are missing and the footer template no longer fits because now the landing_footer_ourcompnew is used as an example. How to edit the menu on the new pages. The links only go on the homepage?

    regards,

    Enrico

    1. Offline
      norielle [Engineers] 7 January 2025 14:41
      0

      Please create a ticket.

      1. Offline
        enricofischer1973 [Customers] 7 January 2025 23:49
        0

        Ticket is send now.

  10. Offline
    enricofischer1973 [Customers] 7 January 2025 06:50
    0

    Hello,

    ChatGPT Bridge for GPT Model - if you want to click on the green button nothing works. This is in the case of all plugins. Did I do something wrong? I reinstalled that the update did not work.

    Regards,

    Enrico


    1. Offline
      titan_kdk2 [Customers] 7 January 2025 10:53
      0

      Nah gpt green not work

    2. Offline
      norielle [Engineers] 7 January 2025 14:39
      0

      Please update the plugin.

  11. Offline
    spidometrs [Customers] 7 January 2025 07:00
    0

    What do Credits do?
    I bought Credits $500 and now they are displayed in my user panel.
    What can I pay for these Credits?
    Can I pay for Credits my user subscription?
    No?
    Then why do you need Credits?
    Who knows what can be done with Credits?

    1. Offline
      norielle [Engineers] 7 January 2025 14:40
      0

      Why are you asking this here? Please create a ticket.

      1. Offline
        spidometrs [Customers] 7 January 2025 15:20
        0

        The period of my support is over, and I cannot create a ticket.
        We are talking about my panel Zender, in which there is a function of making Credits, but I do not find how to spend these Credits later.
        In the description to Zender, I did not find an answer to my question.
        You can answer here how to use Credits?

        1. Offline
          norielle [Engineers] 7 January 2025 16:18
          +1

          You should still be able to create a ticket even with expired support. Credits are used by users to send messages to 3rd party sms gateways in Zender.

          1. Offline
            spidometrs [Customers] 7 January 2025 16:25
            0

            Ah, now I understand.
            Thank you for a quick answer!

  12. Offline
    enricofischer1973 [Customers] 7 January 2025 12:37
    0
    Quote: enricofischer1973

    Hello,

    ChatGPT Bridge for GPT Model - if you want to click on the green button nothing works. This is in the case of all plugins. Did I do something wrong? I reinstalled that the update did not work.

    Regards,

    Enrico



    It worls Not with Safari. Chrome yes. 

  13. Offline
    Luizdorielson [Customers] 8 January 2025 03:11
    +1

    Does anyone know how to disable the bot in groups? 


    1. Offline
      norielle [Engineers] 8 January 2025 03:13
      +1

      We will add that ability in the next update.

      1. Offline
        Luizdorielson [Customers] 8 January 2025 04:00
        0

        Right. Thanks

      2. Online Offline
        mmassri92 [Customers] 8 January 2025 04:45
        +1

        Please also, add a feature to exclude certain numbers from receiving replies from the bot.


  14. Offline
    freefugga [Customers] 8 January 2025 18:19
    0

    My payment gateway is not visible in site when I have already used the site before.

    In incognito, it is visible; its due to changes in zender-system text.

    I have tried clearing Cache using cache button from Settings -> Overview but it doesn't work.

    Please tell me how I can 'clear site cache' for everyone, as many people are unable to see it and are calling me, and I have to tell them to use incognito mode, which is in a way really unprofessional

    @Norielle


  15. Offline
    Infopartizan [Customers] Yesterday, 05:05
    0

    I don't understand why I don't have that button for downloading plugins. I have exactly installed and configured plugins for Perfex and WooCommerce. But I don't have a button for downloading these plugins on the main page. Judging by the code of this page this button is just not there.

    1. Offline
      norielle [Engineers] Yesterday, 05:07
      0

      Clear your browser cache or open your site on incognito mode.

      1. Offline
        Infopartizan [Customers] Yesterday, 05:24
        0

        I have tried clearing the cache and tried other browsers. I even found the code for this function. But there is nothing in this code that could trigger this function. Only the code of the other two buttons

        1. Offline
          Infopartizan [Customers] Yesterday, 05:26
          0

          And make this button red or put it somewhere else. I have already clicked on it several times and erased everything that was written in the comment. It's just annoying. It looks a lot like the done button

        2. Offline
          norielle [Engineers] Yesterday, 05:29
          0

          The button is displayed using jаvascript, and the code responsible for it is located within the plugins. If you're using Zender 3.9 and have updated the plugins, the functionality should work as expected. However, for further assistance, we recommend creating a support ticket, as this place is not intended for customer support. Additionally, please note that commenting here notifies all other customers who have commented, which may not be ideal.


          1. Offline
            Infopartizan [Customers] Yesterday, 05:53
            0

            Uh, thank you. I found what the problem was. The permissions on the installables folder prevented the necessary files for this function from being loaded

  16. Offline
    apsmartguru [Customers] Yesterday, 10:30
    0

    Hi, Can anyone tell me how to Upgrade the Server Script to V3.9 and from where I should download this server script at 1st Installation I have Installed the Command given in the setup guide.

  17. Offline
    widilye [Customers] Yesterday, 23:23
    0

    Hi, does anyone have a step by step for using auto reply from AI..? After updating to v3.9 there is an addition for auto reply using AI. I have done all the steps in the documentation but none of them work at all. Is there anyone willing to provide the correct step by step here. I really hope someone is kind enough to make a video or how to make it.

    --------------------
    WA Sender Sent
    1. Online Offline
      mmassri92 [Customers] Today, 03:53
      0

      same for me; we need a video or doc that illustrates how should work

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