Zender v3.3.8

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Dear Valued Customers,

We are thrilled to introduce the latest update to our platform, version 3.3.8, packed with exciting new features and improvements that enhance your messaging experience. You can download the update from the official repository on GitHub or your CodeCanyon profile page. Please take a moment to review the highlights of this release:

Breaking Change:

  • We've made a significant change to our WhatsApp sending API. The unique ID for message sending now requires the unique random string instead of the ID number. Please update your integration to reflect this change. This includes the settings for WordPress, WHMCS and Perfex plugins.

New Features:

  • Gain more control over your WhatsApp accounts with the addition of WhatsApp account status in the /get/wa.accounts API endpoint.
  • Introducing /create/wa.link and /create/wa.relink API endpoints, enabling seamless linking and relinking of WhatsApp accounts via the API.
  • Enjoy enhanced messaging capabilities by sending audio in WhatsApp media messages.
  • Tailor your autoreply strategies with precision using new matching types: Exact (Insensitive), Exact (Sensitive), and Regular Expression.
  • Prioritize your message sending with the new priority sending feature for WhatsApp autoreplies.
  • Choose the specific WhatsApp account for your autoreplies.
  • Fine-tune SMS autoreplies by selecting the Android device and SIM slot.
  • Enrich your WhatsApp autoreplies by sending media and documents.
  • Validate WhatsApp phone numbers effortlessly using the /validate/whatsapp API endpoint.

Bug Fixes and Enhancements:

  • We've addressed a bug in the WhatsApp bulk sending API to ensure a smoother experience.
  • Spintax issues have been resolved, ensuring accurate message delivery.
  • Our team has diligently fixed minor bugs in the cron controller, contributing to overall system stability.
  • Experience improved queue management for the Android gateway app and WhatsApp server.

Dropped Features:

  • As part of this update, we regret to inform you that WhatsApp buttons, list, and template message types are no longer supported. Please note that these message types are no longer functional and we had to remove it.


Linux users must update the WhatsApp binary to ensure a successful update. Please follow these steps:

  1. Upload the new binary to your server, replacing the old binary.
  2. Execute the following command:
    sudo chmod +x ./titansys-whatsapp-linux
  3. If you are using the autorun script, restart your WhatsApp server by executing the command:
    sudo pkill -f whatsapp


For Windows users, please follow these steps to update WhatsApp successfully:

  1. Exit the Desktop app.
  2. Copy the new binary to the resources/binary/ folder, replacing the old binary.
  3. Open the Desktop app and start the server.

Warning!

  • This update will delete all your autoreply entries because they are incompatible with the new update. Please backup your database first!

Android Gateway App

  • To complete the update, you will have to rebuild your android gateway app. Please make sure that you increment the version number before you click the build button.


We believe that these enhancements will empower you to create more impactful and effective communication strategies through our platform. As always, our team remains dedicated to delivering a seamless user experience and continually improving our services. Additionally, we'd like to thank Atefmohd for sponsoring this update allowing us to hire a temporary engineer for the testing phase; it would have taken us until the second week of September if not for his help.

Should you have any questions or require assistance, please don't hesitate to reach out to our support team by creating a ticket: https://support.titansystems.ph

Changelog v3.3.8

  • BREAKING CHANGE! The unique id used in the WhatsApp sending API should now be the unique random string and not the number
  • Added WhatsApp account status in /get/wa.accounts API endpoint
  • Added /create/wa.link and /create/wa.relink for linking WhatsApp account using the API
  • Added support for sending audio in WhatsApp media messages
  • Added Exact (Insensitive), Exact (Sensitive) and Regular Expression in the matching type of autoreply
  • Added priority sending for WhatsApp autoreply
  • Added the ability to select the WhatsApp account in the autoreply
  • Added the ability to select the android and sim slot for SMS autorepy
  • Added the ability to send media and document in WhatsApp autoreply
  • Added the ability to validate WhatsApp phone numbers using the API
  • Fixed WhatsApp bulk sending API bug
  • Fixed spintax issues
  • Fixed minor bugs in the cron controller
  • Improved queue handling of the android gateway app and the WhatsApp server
  • Dropped support for WhatsApp buttons, list and template message types (Not working anymore)



Changelogs / Zender
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Comments 54

  1. Offline
    Appybuilder
    Appybuilder [Customers] 28 August 2023 01:18
    0

    Thanks for update, Its v3.3.5 to v3.3.8 or v3.3.6 to v3.3.8 ?

    Also check. language replaced still same.

    Complaint
    1. Offline
      norielle
      norielle [Engineers] 28 August 2023 01:25
      0

      Sorry for that, it's a typo. v3.3.5 to v3.3.8 is the update.

      Complaint
    2. Offline
      norielle
      norielle [Engineers] 28 August 2023 01:42
      0

      The updated languages are still being translated. We will notify you when it's ready in a few moments.

      Complaint
    3. Offline
      norielle
      norielle [Engineers] 28 August 2023 15:39
      0
      Complaint
  2. Offline
    Appybuilder
    Appybuilder [Customers] 28 August 2023 01:57
    0

    Sorry to say, After update almost 500 autoreply entry's gone. anyway to restore ? 

    Complaint
    1. Offline
      norielle
      norielle [Engineers] 28 August 2023 02:01
      0

      Hi, you didn't backed up your database before update? It's not possible to restore it without a backup sql file.

      Complaint
      1. Offline
        Appybuilder
        Appybuilder [Customers] 28 August 2023 02:18
        0

        WA Autoreply not working.

        Complaint
        1. Offline
          norielle
          norielle [Engineers] 28 August 2023 02:20
          0

          Please create a ticket and send us access to that account so we can check.

          Complaint
        2. Offline
          norielle
          norielle [Engineers] 28 August 2023 02:20
          0

          Did you updated your WhatsApp binary?

          Complaint
          1. Offline
            Appybuilder
            Appybuilder [Customers] 28 August 2023 02:40
            0

            yes updated v3.3.6 to v3.3.8

            Now working without ( ' ) but can't edit exiting entry's. showing something went wrong. 😔 editing from database.

            Also wa auto reply not work if REPLY MESSAGE box contain ( ' or  ' ' )

            Means you can't write - don't or 'do not'  you should write do not otherwise reply not working.

            Complaint
          2. Offline
            Appybuilder
            Appybuilder [Customers] 30 August 2023 12:09
            0

            Can't edit exiting WA autoreply entry's. showing [ Something Went Wrong ] Please fixed it.

            Complaint
            1. Offline
              norielle
              norielle [Engineers] 30 August 2023 12:14
              0

              You are not replying in the ticket you created.

              Complaint
              1. Offline
                Appybuilder
                Appybuilder [Customers] 30 August 2023 18:53
                0

                Sorry, Replied. Pls check

                Complaint
                1. Offline
                  Appybuilder
                  Appybuilder [Customers] 31 August 2023 14:47
                  0

                  Waiting for reply

                  Complaint
  3. Offline
    DhandsomeB
    DhandsomeB [Customers] 28 August 2023 04:41
    0

    Does this include fixes so that "apostraphe" will no longer display as strange codes to the recipient on sms messages? Meaning I can put "Don't" versus "Do not"; "Couldn't" versus "Could Not", etc...

    Complaint
    1. Offline
      norielle
      norielle [Engineers] 28 August 2023 04:42
      0

      We actually didn't encounter this during our tests.

      Complaint
      1. Offline
        nitramoneito
        nitramoneito [Customers] 28 August 2023 17:33
        0

        the power of community testing, many people tend to observe interesting bugs and issues.


        Overall, thank you for these small incremental updates, they keep the product and project active.

        --------------------
        Nitram
        Complaint
  4. Offline
    DhandsomeB
    DhandsomeB [Customers] 29 August 2023 00:35
    0

    Updated and I can no longer add an AUTOREPLY entry. Tried for both SMS or WA autoreply. Both give me a "something went wrong" error message pop-up. Any fixes for this?

    Complaint
    1. Offline
      DhandsomeB
      DhandsomeB [Customers] 29 August 2023 00:44
      0

      Same results for the "Hook" -- Add Hook option on that same menu section. However, there is no problem adding webhooks on the "WebHooks" menu

      Complaint
      1. Offline
        norielle
        norielle [Engineers] 29 August 2023 23:05
        0

        What is your Zender version before you updated to v3.3.8?

        Complaint
        1. Offline
          DhandsomeB
          DhandsomeB [Customers] 29 August 2023 23:22
          0

          I appreciate your reply... I literally figured it out just now. My database credentials were wrong, and after correcting it, the AutoReply and Hook tools are now working. Strange. I must have clicked on something that changed the details. But thank you for getting back with me.

          Update is awesome! I've been looking forward to the time when we can set which SIM will respond to Auto-Reply. Useful for my dual-sim device. Thanks a lot for this feature!

          Complaint
        2. Offline
          DhandsomeB
          DhandsomeB [Customers] 30 August 2023 00:37
          0

          The only problem left now is that once you are able to enter a WA Autoreply, you cannot go back and edit the WA autoreply entry. It causes a "something went wrong" error message pop-up. That's a bug you may want to look at with the latest update. I'm sure you can edit it by doing to the database itself on the server, but that would be inconvenient.

          In comparison, I tried the SMS autoreply, and there is no problem adding or editing an entry.

          Complaint
          1. Offline
            norielle
            norielle [Engineers] 31 August 2023 03:28
            0

            Hello, we will release critical fixes soon. Sorry for the inconvenience.

            Complaint
          2. Offline
            norielle
            norielle [Engineers] 1 September 2023 01:04
            +1
            Complaint
  5. Offline
    JAYAHMAD
    JAYAHMAD [Customers] 29 August 2023 17:37
    0

    Hi,

    I have integrated this gateway to my application via API'S. After update its not sending sms and whatsapp messages automatically from my application. So what changes do i need to do in my integration to start sending messages automatically again.. Updated system, whatsapp bianaries done. gateway app rebuild done.

    Thanks

    Complaint
    1. Offline
      norielle
      norielle [Engineers] 29 August 2023 23:06
      0

      Hello, if you read the Breaking Change part of the changelog, you would know what to do.

      Complaint
  6. Offline
    irfan807
    irfan807 [Customers] 30 August 2023 03:53
    0

    There is one issue with Zender, It automatically reads all the incoming messages of WhatsApp. I know we can disable the receiving but I think there must be a function to unread the messages because in that way we miss a lot of normal messages. Can't it read the message and mark it unread if it's not an Autoreply Keyword?

    Complaint
    1. Offline
      norielle
      norielle [Engineers] 31 August 2023 03:32
      0

      We don't think this is an issue. This is how it should work because you are using an unofficial WhatsApp client. The WhatsApp servers must think that you are still chatting as a normal person and not a bot. It's actually possible to not read all the messages at all, but the risk of getting your account banned is increased to 80% because you are not reading the messages. Yet, you can still reply, which is not possible in a real-life scenario.

      Complaint
      1. Offline
        irfan807
        irfan807 [Customers] 31 August 2023 19:17
        0

        Yes, this is an issue for a lot of professionals. How about just reading those messages containing the Autoreply keywords? because if it reads all messages we are missing a lot of important messages or normal conversations Moreover, the sender also considers the recipient has read that message but it's not. 

        Or should there be an option to read the message or not so if someone has that issue they can enable or disable it at their own risk?

        Complaint
  7. Offline
    aniszimi
    aniszimi [Customers] 2 September 2023 05:27
    0

    can i update from V3.3.1 to 3.3.8 directly???

    --------------------
    Anis Zimi
    Complaint
    1. Offline
      norielle
      norielle [Engineers] 2 September 2023 06:06
      0

      No, you shouldn't.

      Complaint
      1. Offline
        aniszimi
        aniszimi [Customers] 6 September 2023 04:11
        0

        how can i update from V3.3.1 to latest version 

        --------------------
        Anis Zimi
        Complaint
  8. Offline
    irfan807
    irfan807 [Customers] 2 September 2023 20:42
    +1

    Hey, I am really concerned about the auto-reading of all incoming messages. I can share my idea with you guys which can help to fix both auto reply and other messages.

    1: Messages must be marked as read when the user goes to WhatsApp> Received and open/read the message by himself.

    2: Auto-reply: Auto-reply messages are keywords or a few words and you get a preview of the incoming message. If the preview of the message contains the autoreply keyword then read it. 

    Could you please share thoughts or going to work on this thing because it really matters for the professionals or personal accounts? 

    Complaint
  9. Offline
    DhandsomeB
    DhandsomeB [Customers] 4 September 2023 06:42
    0

    Another bug in the latest update?

    For some reason, bulk messages are no longer sending. I can only send Quick messages to 1 person. If I schedule or send an instant Bulk message to a group of contacts, the software is only sending to the FIRST person. The app will not send to the rest of the recipients. This remains the case even after I pause or re-play a campaign to attempt to try to get it going again... Cron jobs still running fine.

    Can you take a look at this issue? Thanks!

    Complaint
    1. Offline
      norielle
      norielle [Engineers] 5 September 2023 04:32
      0

      Hello, can you please create a ticket for this issue?

      Complaint
    2. Offline
      norielle
      norielle [Engineers] 5 September 2023 04:42
      0

      We did tested these and they are working fine. Can you please make sure that your WhatsApp binary is updated? If you already updated, the old binary might still be running, please kill it using this command: sudo pkill -f whatsapp

      Complaint
      1. Offline
        DhandsomeB
        DhandsomeB [Customers] 5 September 2023 09:27
        0

        I actually meant the SMS bulk sending (campaigns or scheduled). It stopped being able to send after the update. It only sends to the first person, or to 1 person, and does not continue processing the rest of the messages. This remains the case even after I pause or re-play a campaign to attempt to try to get it going again... Cron jobs still running fine... I haven't tested the WhatsApp bulk, but I see that you have a critical fix for that, so I'm assuming WhatsApp will be fine... but hopefully, you have a critical fix for SMS bulk. Thanks!

        Complaint
        1. Offline
          norielle
          norielle [Engineers] 6 September 2023 02:32
          0

          Did you rebuild your app?

          Complaint
          1. Offline
            DhandsomeB
            DhandsomeB [Customers] 6 September 2023 04:18
            0

            Yes, about 3 times since update, actually. But since I installed another critical update (api documentation) today, I went ahead and rebuilt the app again. I then tried to pause the existing campaign and play it again. But that didn't work... HOWEVER, when I deleted that campaign and just went ahead and made a new campaign to be sent today, that seemed to have worked.

            So I guess for those who are having this bulk SMS issue issue, hopefully you have a copy of the old campaign message that you sent. Just delete the old campaign and create a new campaign. Hopefully, it will work out for you as it did to mine.

            Complaint
  10. Offline
    spidometrs
    spidometrs [Customers] 4 September 2023 19:45
    0
    Quote: DhandsomeB

    Another bug in the latest update?

    For some reason, bulk messages are no longer sending. I can only send Quick messages to 1 person. If I schedule or send an instant Bulk message to a group of contacts, the software is only sending to the FIRST person. The app will not send to the rest of the recipients. This remains the case even after I pause or re-play a campaign to attempt to try to get it going again... Cron jobs still running fine.

    Can you take a look at this issue? Thanks!

    I have the same problem.

    Complaint
    1. Offline
      norielle
      norielle [Engineers] 5 September 2023 04:43
      0

      We did tested these and they are working fine. Can you please make sure that your WhatsApp binary is updated? If you already updated, the old binary might still be running, please kill it using this command: sudo pkill -f whatsapp

      Complaint
      1. Offline
        spidometrs
        spidometrs [Customers] 5 September 2023 05:00
        0

        I recently bought a Zender license, so this is my first installation of WhatsApp Server.
        Perhaps I incorrectly tuned the assignments of the cronjob for the aaPanel.
        I do not know how to correctly configure the tasks of the cronjob for aaPanel.
        You do not know?

        Complaint
        1. Offline
          norielle
          norielle [Engineers] 5 September 2023 05:22
          0

          Unfortunately, we can't really provide support for installation or configuration because that isn't covered by customer support policy of Envato. We do have a paid installation service if you need extra help.

          Complaint
          1. Offline
            spidometrs
            spidometrs [Customers] 5 September 2023 05:33
            0

            I will try to deal with Cronjob myself.
            If there was a problem in it.
            SMS is also not working for SMS through the Exel file.
            Only 1 message sends.

            Complaint
            1. Offline
              norielle
              norielle [Engineers] 5 September 2023 06:44
              +1

              If the numbers are all the same then only one message will be sent. The excel sender will not send to one number multiple times. Anyway, please create a ticket for proper support.

              Complaint
              1. Offline
                spidometrs
                spidometrs [Customers] 5 September 2023 06:49
                0

                Yes, I sent a lot of messages to one phone number for testing.
                So I need more phone numbers for testing.
                Thank you for explaining the reason.

                Complaint
              2. Offline
                spidometrs
                spidometrs [Customers] 5 September 2023 07:13
                0

                I have now sent the campaign to two phone numbers.
                One phone number valid.
                The second phone number is not active.
                Zender sent a message to two numbers successfully.
                After sending the SMS, Zender noted the sending of the message to two numbers.This is not informative because it is necessary to check not by sending the message, but the delivery of the message.The second number will not receive a message because it is not active, but Zender noted that the two messages were successful.

                Two messages on Whatsapp - Zender noted correctly.
                The message to the active number Sent.
                The message to the inaccurate number is Failed.
                This is correct and informative.

                Complaint
                1. Offline
                  norielle
                  norielle [Engineers] 5 September 2023 07:32
                  +1

                  It's not possible to know if the number exist or not in SMS. The gateway apk only simulates the inbox of android, if the message is sent then it is sent even if the number doesn't exist. There are limitations that cannot be solved in android due to system restrictions and you should be aware of that.

                  Complaint
                  1. Offline
                    spidometrs
                    spidometrs [Customers] 5 September 2023 07:53
                    0

                    Thank you for the clarification.

                    Complaint
  11. Offline
    amanjainprime
    amanjainprime [Customers] 6 September 2023 04:32
    0

    1. Is it possible to receive the message of the groups?
    2. Is it possible to add a feature to add members in a groups?

    Complaint
    1. Offline
      DhandsomeB
      DhandsomeB [Customers] 8 September 2023 11:58
      0

      I think this is a great feature to consider in the future. Being able to create an SMS group; being able to read, reply. Not just a single individual in the group... but for all to see the messages and reply in a group... but I guess the issue with this is that it would involve MMS. Most group texting involves MMS.

      At the moment, I can create group but it is sent individually. There are cases when I'd need everyone in the group to interact and view/reply to the group messages as needed.

      Complaint
      1. Offline
        amanjainprime
        amanjainprime [Customers] 8 September 2023 21:35
        0

        Actually I was talking about the whatsapp groups

        Complaint
  12. Offline
    Luizdorielson
    Luizdorielson [Customers] 28 September 2023 21:38
    0

    Após a atualização mais recente da v3.3.8, o servidor WhatsApp não permanece conectado por um longo tempo. Depois de alguns minutos ou algumas horas, ele se desconecta.

    O que posso fazer para consertar isso?

    Obrigado

    Complaint
  13. Offline
    juanctr2
    juanctr2 [Customers] Yesterday, 07:31
    0

    Hola. Tengo una duda... todos los SMS que envío quedan en la Cola de Envío, ¿por qué sucede esto? La aplicación los lee pero no aparecen. permanece en la cola de envío.

    Complaint
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