Zender v3.9.7-fix-083125

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Hello, Dear Customers! 🎉

We are thrilled to announce the release of Zender v3.9.7-fix-083125, packed some much-needed fixes. This update is a preventive-maintenance fix for current issues while we are still completing Zender 4.

Update Instructions

Your zender must be on v3.9.7-fix-1 for this update!

1. Download the update zip file from here:
You do not have access to download files from our server
2. Go to admin panel. Find the SYSTEM block then click the UPDATE button.
3. Select the update.zip file you downloaded from the first step then submit.
4. Click the clear Cache button in the admin panel.
5. Rebuild your gateway app to the latest version (v3.9.8), please follow the app builder documentation. 
6. Update your WhatsApp server the same way when you install it, replacing existing storage files. (Make sure that your WhatsApp server is stopped before you update)   
7. All done. 

Changelog v3.9.7-fix-083125

  • Fixed add hook error
  • Fixed plugin upload and update
  • Fixed add subscription bug in the admin API
  • Fixed WhatsApp message character decoding
Changelogs / Zender
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Comments 17

  1. Offline
    winline_admin
    winline_admin [Customers] 31 August 2025 03:24
    0

    Most of the server and Antivirus are blocking you ngrok files in linux.zip All are identifying that, mwalware detected

    Complaint
    1. Offline
      norielle
      norielle [Engineers] 31 August 2025 03:28
      0

      Those are false positives. The ngrok binaries will be flagged since they are using network.

      Complaint
    2. Offline
      winline_admin
      winline_admin [Customers] 31 August 2025 03:32
      0

      Noted with thanks, I submited that file to Norton and Mlwarebites and waiting for the responses with evidnces, if they found real malware then I will share here, Just a day we should wait for the reports, hosting.com also detected it as a malware, after our own risk they released the file in our VPS

      Complaint
      1. Offline
        norielle
        norielle [Engineers] 31 August 2025 04:13
        +1

        This is the module used for the Ngrok binaries: https://github.com/bubenshchykov/ngrok

        Binaries were directly downloaded from https://equinox.io for offline access.

        Complaint
        1. Offline
          simone95me
          simone95me [Customers] 4 September 2025 22:31
          0

          Norielle please let me know if you know this big bug. I get whatsapp server unavailable when try to add new whatsapp account! At the moment no one can add a new whatsapp account, just the existing work and can relink but never add a new one.

          Complaint
  2. Offline
    raul146
    raul146 [Customers] 31 August 2025 04:11
    0

    Thanks for everything, team! I'd love to be able to contribute a little more financially, but we're not in the best of times. I hope we can do so soon. Best regards! 

    --------------------
    vStudios
    Complaint
  3. Offline
    Abdoubody
    Abdoubody [Customers] 31 August 2025 04:50
    0

    how to kill WhatsApp Server ?

    Complaint
    1. Offline
      raul146
      raul146 [Customers] 31 August 2025 09:51
      0

      sudo pkill -f whatsapp

      --------------------
      vStudios
      Complaint
  4. Offline
    EngAnwar
    EngAnwar [Customers] 31 August 2025 05:19
    0

    Dear support team , 

    I could not create the gateway i get error message . however, I stopped the Cloudflare 

    please help.


    Complaint
  5. Offline
    simone95me
    simone95me [Customers] 3 September 2025 17:52
    0

    I get whatsapp server unavailable when try add new whatsapp account!

    Complaint
  6. Offline
    solotron
    solotron [Customers] 4 September 2025 12:27
    0

    Please, how do I fix this error? After scanning it connects but I can't find it in the whatsapp that is connected on the host section 

    Complaint
    1. Offline
      norielle
      norielle [Engineers] 5 September 2025 00:22
      0

      Our team has replied to your ticket.

      Complaint
      1. Offline
        simone95me
        simone95me [Customers] 5 September 2025 00:51
        0

        Norielle please let me know if you know this bug. I get whatsapp server unavailable when try to add new whatsapp account! At the moment no one can add a new whatsapp account, just the existing work and can relink but never add a new one.

        Complaint
        1. Offline
          norielle
          norielle [Engineers] 5 September 2025 00:54
          0

          Please create a ticket so our team can help you.

          Complaint
          1. Offline
            simone95me
            simone95me [Customers] 5 September 2025 00:56
            0

            I tried, but it doesn't let me create tickets on Zender! My support has ended, but I'd like to know if it's my problem or, as I believe, a bug due to the latest update, because it worked perfectly before.

            Complaint
            1. Offline
              norielle
              norielle [Engineers] 5 September 2025 00:59
              0

              Upon checking, you are the only one having this issue so this is likely a configuration problem. Unfortunately, you need to have an active support subscription to create ticket, you can extend your support subscription on CodeCanyon or via limited support licenses from our team.

              Complaint
              1. Offline
                EngAnwar
                EngAnwar [Customers] 12 September 2025 02:30
                0

                Dear norielle , 

                I created more than one ticket with codecanyon , comments , emails but without any support 💔 , I could not renewal the support license because I have no money now I could not create Gateway app , so I lost my customers 

                I tried stopped Cloudflare but without benefit .

                please help. 

                thanks


                Complaint
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